TLX solution architecture

Telematics and CRM intelligence flow into 3PM through the agent harness. Agents recommend, fleet managers approve, and Creatio workflows execute. Data intelligence runs alongside as the history and knowledge layer.

TelemetryX & Pacific Rim Capital
TLX solution architecture Operational intelligence (3PM internal and external) sits on top, connected through MCP, skills and governance to telematics intelligence and Creatio CRM intelligence below. Data intelligence is a dashed supporting lane on the right. Operational intelligence Where value reaches the customer, through 3PM 3PM internal Fleet managers run every account in one workspace Creatio Leases, financials, accounts, service Telematics Location, utilization, health, alerts Agents recommend, fleet managers approve, Creatio executes curates and shares 3PM external Clients see the features their fleet manager chose to share Creatio Contracts, invoices, asset list Telematics Dashboards, utilization, SBR reporting Transparency on cost, uptime and performance, with SBRs on demand LLM reasoningOrchestrates agents: sense, think,recommend, verify MCPLive connectors to Creatio,telematics and the lakehouse SkillsPublishing, presentation,telematics, Creatio GovernanceTiers 0 to 3, tenant isolation,audit log, human approval Telematics intelligence Live location, utilization and health for every asset, so issues surface before downtime TelematicsdeviceOn the asset Shadow boxRoutes traffic toeither comms path firmware update Legacy commsv1 comms path New commsv2 comms path Telematics database AssetProDevice datameets assets Telematics and asset data CRM intelligence Creatio, the customer record Lease dataTerms, schedules,renewals Financial dataBilling, payments,receivables AccountsCustomers, sites,contacts ServiceInstalls, returns,cases Workflow engineExecutes approved actions, auditable CRM data Data intelligence Supporting layer for history, analytics and agent context Unified data lakehouse CreatioCRM, leases, financials LeaseWaveLease servicing NetSuiteERP and finance AssetProAsset records and status Telematics historyDevice events over time Analytics outputs ML baselines and forecasting Executive and SBR reporting Context and RAG for agents Feeds the harness and 3PM Telematics history replicated for analytics
Live data flow Approved action, executed by Creatio Supporting data flow Integration in progress